Description

Theory
1

Theory/Practice
2

Instructors

Maria Antónia Gonçalves

Contents

1. Integrated management systems
1.1 Quality Management Systems
1.1.1. Definition and evolution of the concept
1.1.2 Principles of quality management
1.1.3. The ISO 9000 standards
1.1.4. Process approach
1.1.5. Quality Management Tools
1.2. Environmental Management System
1.2.1.The ISO 14000 standards
1.2.2. Environmental Aspects
1.2.3. Environmental Legislation
1.3. The ISO 45001 standards
1.3.1. Legal framework of Occupational safety and health
1.3.2. Identification, analysis and assessment of risks
1.3.3. Management of accidents at work
 

2. Internal audits
 

3. The certification
 

4. Brief approach to other systems: Social responsibility and Sustainable Development.

Learning Outcomes

OB1: Identify and apply concepts and principles of Quality Management Systems.

OB2: Analyse and implement Environmental Management Systems and sustainability practices.

OB3: Apply Occupational Health and Safety Management principles in organizational contexts.

OB4: Develop, implement, evaluate, and improve integrated management systems for quality, environment, and safety.

OB5: Apply management excellence strategies and models to support organizational competitiveness and sustainable development.

OB6: Evaluate organizational performance and propose improvements to management processes.